Shipping policy

1. Delivery Areas & Costs

We currently ship exclusively to the United Kingdom (including England, Scotland, Wales, and Northern Ireland).

Standard Shipping: FREE on all orders.

2. Processing & Delivery Times

We know you’re excited to receive your new towels. We work hard to get your order to your doorstep as quickly as possible.

Order Processing: Orders are typically processed within 1-2 business days (Monday–Friday).
Estimated Delivery Time: Once dispatched, your order will usually arrive within 2-3 business days.
Please note: Delivery to rural areas, the Scottish Highlands, and Northern Ireland may take an additional 1-2 business days.

3. Tracking Your Order

Once your order is on its way, you will receive a Shipping Confirmation email containing your tracking number and a link to the carrier’s website. You can monitor your 100% cotton towels every step of the journey.

4. Carriers

We partner with Royal Mail to ensure your items are handled with care and delivered securely.

5. Delivery Address Changes

If you need to change your delivery address, please contact us at info@weavi.co within 1 hour of placing your order. Once the order has been processed or shipped, we are unable to change the destination.

6. Missing or Damaged Parcels

In the unlikely event that your parcel is lost or arrives damaged, please reach out to our customer support team immediately. We will investigate with the carrier and ensure a replacement or refund is issued promptly.